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Every Verified Review
33 verified customer reviews for Pinnacle Roofing & Siding, pulled directly from Google and Facebook. No marketing copy, no curation - every word below is a real customer's own.
Bret and his team did an amazing job! We had some soffit and a portion of our roof that needed fixed. Not only was he able to get me on the schedule the next day but they also got it fixed in a timely manner! I would recommend Pinnacle Roofing to anyone!
Great company! They bent over backwards to help me. They completed my roof quickly.
Fast and efficient service! Amazing service at the service desk and the agents on site! Thanks!
A very pleasant experience overall. Great work and lovely people.
The crew at Pinnacle Roofing, Springdale, are absolutely fantastic. When a series of tornados and hailstorms came through the area and wrecked our house, they absolutely went above and beyond to get everything repaired and good as new. In total we contracted them for: all new roof, 3/4ths of the house new siding, a new window, and a new door. The repair crews were quick and clean; you couldn't even tell there had been any work done by the time they finished, everything was pristine and our yard was completely cleaned from debris. The people in the main office, sales team, and project management team all were incredibly kind and responsive, and were always happy to field our questions and concerns. All in all, Pinnacle made things EASY. This was our first home, and our first time needing repairs of this scale; and they took all that stress away and I can't thank them enough.
Wonderful staff to work with, especially Brett!!
Extremely knowledgeable, fast to respond, and very respectful. I'm a customer for life.
Pinnacle Roofing did a great job with my vinyl siding that was damaged in a storm. From start to finish, they were great to work with. The first gentleman went above and beyond to help me get a superior product ordered. Then the crew worked quickly and efficiently and were patient when I had questions. I was on a short timeline with insurance deadlines and they worked well to help me within those deadlines.
Pinnacle Roofing has been a great company to work with and Kristyn is very professional and has helped make the process easy and a great experience.
Great staff, they are very kind and communicative. They care about their customers and want to get the job done right!
Travis is a super friendly guy to get you taken care of!
Big shout out to Brian Teague who has been phenomenal to work with. Given his background in insurance he was able to walk us through the process step by step, and advocated for us to close the gap with the insurance company. Stops by the house whenever needed and supported any questions we had along the way. Guy deserves a vacation as hard as he works! 10/10 would recommend.
If you're looking for a roofing company you can truly trust, I highly recommend Pinnacle Roofing and be sure to reach out to Kristyn Jager. She's been my go-to contact and made the entire process smooth, professional, and even enjoyable (yes, roofing can be enjoyable when you're working with the right people!). Kristyn is responsive, knowledgeable, and genuinely cares about getting things done right. From the first inspection to the final walk-through, she kept me informed, answered all my questions, and made sure every detail was handled with care. Pinnacle Roofing delivers top-notch workmanship, uses quality materials, and sticks to their timelines. No surprises, just solid, dependable work and great customer service.
Kristyn Jager was amazing, she helped me with all the questions I had. Great customer service.
It was such a great experience working with Pinnacle. Kristyn made the process so easy for me. 10/10 highly recommend!
Got great service from Kristyn, she is one of a kind!!! Will be using their service again.
Pinnacle Roofing replaced my roof 3 years ago in 2022 after hailstorm. Another hailstorm May 2025. I once again contacted Pinnacle Roofing along with a few other roofing companies. Brad Clark is my contact person at Pinnacle Roofing. He was very prompt with assessment of damage and estimate for roof, gutter & fascia damage. Any questions I had were answered so I could understand. Work was scheduled & the work crews did an excellent job for roof, gutters & fascia. And no cleanup left afterward. Brad Clark did an exceptional job of following up to make sure I was happy with the finished roof. I recommend Pinnacle Roofing & Brad Clark. Great to deal with a local company & knowing who I can contact in the future.
We had an ugly brown trench on the side of the house due to rain run off. All the water was going to ultimately add up to foundation issues. But Travis Harris set up the house with a dependable, nice looking gutter system to take the water away from the house. The yard and house look so much better now. Thank you Travis!
This company is great! Their customer service is fantastic, and they deliver a quality product and job. Brad Clark is a team member there, and he goes above and beyond to make sure the customer is satisfied. They make the process for getting a new roof so easy and stress-free. This is the company to call for all your roofing needs!
Pinnacle Roofing has the clearest communication and stuck to their timeline. Brad Clark clearly explained the process and having gone through a tornado we really needed someone who could help alleviate fears of how we were going to get back in our house. There was an issue that the previous roofers did not address and Brad let me know about it quickly, and was able to get it approved with our insurance. We appreciate Pinnacle's seamless process!
We had a wonderful experience with Pinnacle Roofing. The work crew was professional and kind but the icing on the cake was Kristyn Jager. She was able to walk us through all the questions we had with roofing materials and was able to help deal with the insurance company. The house and shop turned out beautiful. We highly recommend Pinnacle for your next project and don't forget Kristyn Jager - she made the process very easy. Thank You, Phil and Kathy Lawless
Quality work and they were able to quickly repair the old roof on our home! Brett was great to work with and kept in touch through the whole process making the process easy and painless. We were expecting it to take a few days and they were done in one!
Kristyn at Pinnacle Roofing made the replacement of our roof smooth and hassle free. Very happy with the work, speed of replacement and follow up.
Great company with great people who work for them. Brad Clark has great integrity.
We just had our roof replaced, several window screens replaced, fence re-stained, new gutters - excellent work. Brad worked with us throughout the entire process, from adjuster to finish. Very professional, respectful of our existing landscape. Highly recommend.
Travis came by and looked at our roof from wind damage. He gave me a quote on the roof and explained the damage. Thank you for your honesty - when we replace it, I know who will be replacing it!! Pinnacle Roofing & Home Exterior!
Had to replace my roof due to wind and hail damage. After reading the great reviews on different sites I decided to give them a call. They were able to have an estimator out the next day. Brett was a professional from the beginning. He was very transparent and thorough in the whole process. He shared every detail they were completing and walked me through everything.
From the first call to the last, the team at Pinnacle Roofing went above & beyond for us. We had major hail damage, and the insurance process was explained in detail. Once everything was confirmed the actual crew that replaced the roof did amazing work quickly and left no trace other than a brand new beautiful roof. We highly recommend them for any size project.
Fantastic service. From initial inquiry to end result, hands down recommend. Answered all my questions from beginning to end. Amazing job!
Every employee from top to bottom were of the utmost professionalism. The communication, whether it be questions out of my ignorance or merely about an area of concern during the actual construction process, was very informative and in terms I could understand. They were open to any and all questions. When you deal with different entities of the construction process - roofers, carpenters, gutter guys, chimney flashing repair guys - our crew did it all.
A few months ago I had hail damage to my roof. I have never gone through the process of an insurance claim and roof replacement, and add on the fact that I am a very busy small business owner myself, and single mother - my time to deal with such things is so limited. Like zero. I reached out to about 5 companies to get an estimate. Pinnacle stopped by (while I was at work, convenient for me) within 2 days & immediately provided a clear plan.
Great company to work with. On time, problem free solution for roof repair! Everyone was great! I would recommend this company no questions asked!
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