When a strong storm rolls through Northwest Arkansas, the damage it leaves behind isn’t just on rooftops and siding—it also opens the floodgates for out-of-town roofing contractors to swarm into our community. These companies often move from one storm-hit area to the next, chasing insurance work and capitalizing on homeowners who need fast repairs.
At first glance, these crews can seem professional and prepared. They often have polished sales pitches, printed brochures, and trucks that look the part. But before you sign anything, it’s worth hitting pause and asking an important question:
What happens after they leave town?
Two Common (and Costly) Scenarios We See All Too Often:
1. No One There to Fix Warranty Issues
We've had homeowners call us months after their roof was installed—by someone else—because their contractor is long gone. Shingles are missing. Flashing is leaking. A storm revealed workmanship flaws. But now, there's no one to answer the phone, let alone come fix it.
And unfortunately, the original installer’s “warranty” may mean nothing if they’re hundreds of miles away or have closed up shop.
2. Money Up Front, Work Never Done
Even worse? The bad actors. These are the so-called contractors who demand money upfront—sometimes the insurance check—then either disappear or drag their feet until homeowners give up. It’s not just unethical—it’s heartbreaking.
Why Local Matters
Here’s what choosing a local roofing company means for you:
✅ We’re here before, during, and after the storm.
We live and work in this community and have a reputation to uphold.
✅ Our crews are our people.
Many out-of-town companies hire up local labor temporarily, leaving other reputable businesses short-staffed. We hire and train carefully to ensure consistent quality.
✅ We’ll answer the phone.
If something’s not right, you’ll know exactly who to call—and we’ll be here to fix it.
✅ You can verify our work.
We’re proud to provide local references, share examples of our work, and show you our licensing, insurance, and certifications.
✅ We don’t do high-pressure sales.
Storm damage is stressful enough. Our job is to help educate you—not rush or pressure you into a decision.
Take Your Time—Even After a Storm
We know the sense of urgency after a hail or windstorm. But don’t let the pressure to fix things fast lead to long-term regrets. It’s okay to take a few days to research, ask around, and choose someone you trust.
A good roof should last decades. So should your relationship with the company that installs it.
If your home was hit by recent storms, reach out to Pinnacle Roofing & Construction.
We’re here to answer questions, inspect damage, work with your insurance provider, and stand behind everything we do.
